The Power of Words
June 7, 2000
Appliances, sub-PC, post-PC -- we're still struggling with
ways to designate and categorize the objects of the emerging
"everything-connected", "IP-on-everything" world. Watching the
traffic on various forums, on the info@be.com feed, as well
as my own inbox, I realize the power of words to create
misunderstanding. Before you tell me this is a trite
generalization, let me give some specific examples, if not
easy solutions.
Minicomputers. When Ken Olsen invented them, he wasn't
thinking of a smaller version of mainframes. His company had
been making logic modules and, one thing leading to another,
adding more logic to their product. That's how the Digital
Equipment Corporation became the king of minis while the king
of "real" computers, IBM, had trouble catching up. There
were many pesky upstarts -- DEC, HP, and Data General. There
were others now forgotten -- Varian, General Automation
(whose CEO fixed machines by the laying on of hands), Computer
Automation, InterData, ModComp, Basic Four.
All of this is by way of saying that the tumult, craziness, and
abundant fertilizer of today's scene has been, in many respects,
well-rehearsed. Once in a while we create a legacy-free moniker,
such as bit, byte, or MP3. The rest of the time, though, we use
derivative naming, and that creates confusion. If something is
a minicomputer, it's like a computer or like a mainframe, only
smaller. While such redundant thinking is understandable, it
prevented many companies, such as IBM, from focusing on what
the mini was *not* like and assimilating the mini's essence
into something different.
You see where I'm going. But I'll make one more stop en route,
at microcomputers. A few months after joining Apple I was
horrified when IBM unveiled its new product, a 16-bit homage
to the Apple ][. They stole our song and called it The Personal
Computer. They had learned by then to focus on the essence of
the PC. They understood its strong personal appeal -- it's my
computer and I can lift it with my arms, my credit card, and
my brains.
Others missed this point, including Ken Olsen and a neighbor
of mine in the Old Country. He built a PC before IBM, Commodore,
MITS, and other numerous and colorful entrepreneurs of the
previous generation. But he called it a microcomputer and
offered it as a smaller, cheaper minicomputer for accounting
and other business applications. For many years he complained
bitterly that he wasn't getting proper recognition for inventing
the microcomputer.
Today, when we discuss IP on everything, we're facing similar
trouble. I could use the Microsoft We, when they call their
Palm homage a Pocket PC after the even more "complimentary" Palm PC.
But they are not converted to the degree that IBM was when they
called their new product "Personal." In our case, it's dangerous
to call something a sub-PC, because it obscures what IP-enabled
devices are *not* like.
I personally fell into this trap and it took me a while to
disengage from derivative PC-based thoughts. In particular, early
in our appliance development efforts, I failed to recognize the
role of a strong client-server relationship for the user as well
as for our partners. Describing Internet appliances as post-PC
isn't as bad as calling them sub-PC. Post-PC points to the fact
that while the PC is still today's Internet client, we must look
beyond the PC when contemplating uses of the Internet that will
enrich tomorrow's education, commerce, or entertainment, or
even factory-floor programming of industrial robots.
In the past, I've expressed that hope that we'd forge a noun or
an acronym. Just as PDA has gained acceptance, I hope we'll find
something like IPE or IPED, for IP Enabled Devices. It doesn't
capture everything, in particular the role of HTML or XML, but
it is in less danger of being captured itself by the PC and its
legacy.